PR Marketing Group, llc Hot Springs SD 57747
 PR Marketing Group, LLC 
 Best Mobile Website designers and developers offering full service digital and traditional marketing solutions. 
An American based company since 2006

Reviews Management

Image of Review Management Icons

It is important to respond to 
and manage reviews
Every business should determine its strategy for responding to reviews. We know from experience, that many times business owners do not have the time to write reviews or they don’t know what to write (especially if it was a negative review) so they get angry and ignore the review altogether. This lack of action only causes more damage to your reputation on the web.

It is considered good practice to respond to reviews that are both negative and positive. It give you the opportunity to correct a misstatement or write about action you’ve taken to correct the problem. A recent study revealed that 77% of respondents stated that seeing a response to their post made them believe that the business cares about its customers. We have seen 1 star reviews go to 5 stars after we responded to their concerns. We have also seen staff interaction and performance improve within days of being mentioned in a review and now strive to receive a 5 star reviews for their excellent customer service. Generally speaking, potential customers who are searching on a smart devices to do businesses with a company or purchase a product, are looking for an establishment that has at least a 4 to 5 Star reviews. A 3 Star and lower ranking is not good for your business. 

The PR Marketing Group has the experience and is an economical solution to help you manage your "Starz" review sites and social media sites. For a quote or if you have any questions contact us at PRmarketingroup@gmail.com.

Managing your Social Media and Blogs

Trying to figure out what you should write, how often to post,  what time of the day, which day of the week or wondering where and how you should engage, is a daunting task! The stakes are high when jumping into the social media pool. Swimming with your eyes closed can be costly, yet you know you have to take the plunge. Being active in social media and blogging is an integral tool to increase your businesses presence. 

Relax and take a deep breath! The PR Marketing Group can go the extra mile for you with content management and scheduling. We will also make sure your responsive website connects seamlessly to social media maintaining a level of activity that is relevant. Outdated or unanswered comments will make readers move on. 
 
The PR Marketing Group continuously updates your responsive web site, replies to the Starz reviews and social media channels with new current content. Keeping all your digital media under one roof will help to organize your social output, increase your visibility and readability on all devices. 

For more information and a quote contact the PRmarketingroup@gmail.com.  
 

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